Fix a sign-in problem

Before you start

• Access to the email address on your account
• The browser where you started signing in

Steps

1. Open the sign-in page.
2. Enter the email address on your account.
3. Select Send magic link.
4. Open the email and use the sign-in code in the same browser.

What you should see

Your dynasty opens after you sign in.

If it didn’t work

• The email did not arrive. Check spam and make sure the email address is correct.
• The link opened in a different browser. Use the code from the email on the sign-in screen.
• Your session expired. Sign in again using a new link or code.

Related articles

• Set up your first dynasty
• Manage your plan, billing and cancellation